Privacy Policy

Diaz Quality Landscaping LLC recognizes the importance of protecting the privacy of all information provided by users of our website, customers of our services, and anyone who contacts us for quotes or inquiries. We created this policy with a fundamental respect for our customers' right to privacy and to guide our relationships with our customers. This Privacy Policy discloses the privacy practices for all products and services owned by Diaz Quality Landscaping LLC.

Information Collection and Use

Diaz Quality Landscaping LLC collects information from our website visitors, service customers, and other clients. In this section of our Privacy Policy, we describe the type of information we collect and how we use it to provide better services to our customers.

Quote Requests and Contact Forms

When requesting a quote or contacting us through our website, users are required to provide their contact information (such as name, email address, mailing address, and phone number). For internal purposes, we use this information to respond to inquiries, provide requested services, and communicate with customers about their projects. We also may collect information about the services you're interested in and property details necessary for accurate quotes.

We use this information to deliver exceptional service and maintain customer relationships. Any demographic information collected helps us improve our services and understand our customer base better.

Payment Information

For services that require payment, we collect payment information (such as credit card details or bank account information), which is used strictly for billing purposes. This sensitive information is handled securely and is not shared with third parties except as necessary to process your payment.

Surveys and Promotions

From time to time, we may invite customers to participate in surveys or promotional activities. Participation is completely voluntary, and customers have the choice whether to provide requested contact information and feedback. Contact information collected through surveys and promotions is used to improve our services, understand customer satisfaction, and communicate about special offers or company updates.

Referral Program

If customers choose to refer a friend to our services, we may ask for the friend's name and contact information. Diaz Quality Landscaping LLC will use this information solely to contact the referred individual about our services. The friend may contact us at (734) 239-2914 to request that no further communications be sent.

Communications with Us

We provide various ways for customers to submit information to us, including feedback forms, email, and phone calls. When such submissions include requests for service, support, or information, we may use them to respond appropriately and improve our customer service. We retain communications sent to us for internal administrative purposes and to help us serve customers better.

Service Updates and Communications

Diaz Quality Landscaping LLC will send service-related communications to customers only when necessary to provide requested services, confirm appointments, send invoices, or provide important updates about scheduled work. We respect your privacy and will not send marketing communications unless you have specifically opted in to receive them.

Automatic Data Collection

Our website may use "cookies" to enhance user experience. Cookies are small data files stored on your device that help us deliver content specific to your interests and save your preferences. If you reject cookies, you may still use our website, though some features may be limited.

For internal purposes, we gather basic information about website visitors, including date, time, browser type, navigation patterns, and IP addresses. This information does not contain anything that can personally identify users. We use this data for security purposes, website improvement, and to understand how visitors interact with our site.

Information Sharing and Disclosure

We do not sell or rent personal information to third parties. We may share information with trusted service providers who assist us in operating our business, such as payment processors or scheduling software, provided they agree to keep the information confidential and use it only for the specific purpose for which it was shared.

We may also disclose information when required by law, such as in response to a court order, subpoena, or other legal obligation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Your Privacy Choices

Our customers have the right to choose whether to receive promotional communications from us. You may opt out of marketing emails or promotional messages at any time by contacting us at (734) 239-2914 or replying to any marketing message with your opt-out request.

Please note that even if you opt out of marketing communications, you will still receive service-related messages necessary for the delivery of our services, such as appointment confirmations and service updates.

Security

We use reasonable precautions to protect our customers' personal information and to store it securely. Sensitive information transmitted to us is protected using industry-standard security measures. Access to customer information is restricted to employees and service providers who need the information to perform their duties.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

External Links

Our website may contain links to other websites, such as social media platforms or partner sites. Diaz Quality Landscaping LLC is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any external websites they visit.

Children's Privacy

Our website and services are not directed at individuals under thirteen years of age, and Diaz Quality Landscaping LLC does not knowingly collect personally identifiable information from children under 13.

Changes to This Policy

If we update our Privacy Policy, we will post those changes on this page so our customers are aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Diaz Quality Landscaping LLC
Phone: (734) 239-2914
Email: info.diazqualitylandscaping@gmail.com

Last Updated: April 4, 2026